Here at Catchbasin.ca we value not just skills and knowledge but also experience and passion. We believe any skilled and professional service provider must know what he is doing. However, anyone who knows what he is doing should be willing to be trained and to learn new things as well. He should be willing to improve his skills and knowledge too as the demands of the customers change as well as the technology required for different services that we provide.
We also believe that experience is the best teacher. While trainings and seminars, certificates and licensures, can help a person become a better service provider, his experience will help him deal with the issues in service delivery better. He will not only be able to identify the problem right away but he will also be able to deal with different customers as well as he earns years of experience in service delivery.
In addition, a person who values our customers as much as we do is worthy to be one of us. We are passionate in providing our customers the best customer service experience as well as the highest level of customer satisfaction. We are passionate in delivering the services we promise on time and exceeding always what we have promised our customers. It is our business to keep our customers happy and satisfied at all times.